Terms for the purchase of travel experiences

Terms of purchase

Below are the general terms of purchase that apply to the purchase of an activity / tour with Havbris AS. If you have any questions, contact Havbris by email or phone.

Booking
Activities must be booked directly with Havbris by email or phone.

Payment terms
An invoice will be sent before the planned date of the tour. The invoice must be paid by the due date.

Cancellations
Cancellations must be made directly to Havbris by email.

Cancellation fees:
– Up to 22 days before the activity: 2.5% fee of the total price
– From 21 to 8 days before the activity: 30% fee of the total price
– 7–3 days before the activity: 75% of the total price
– Tours cancelled 2 days before the tour are not refunded.

Responsibility
Havbris is responsible for ensuring that the activities / tours are organised and carried out in a safe and secure manner.

The customer's obligations
The customer is required to read the terms of purchase before the agreement is entered into. Furthermore, participants must at all times follow the guide's instructions, and must have signed the terms of participation before the start.

The customer's responsibility
Each participant is responsible for assessing whether their own physical and mental condition is adequate for the content of the tour. Participants are responsible for informing Havbris of any health issues the guide needs to know about before the tour starts, such as diabetes or heart problems.

Under no circumstances is it permitted to bring private weapons or pyrotechnic equipment. Havbris is not responsible for accidents or injuries that occur as a result of participants breaching the agreement, or circumstances beyond Havbris's control.

Havbris reserves the right to refuse participants access to the tour if they pose a threat to safety, either to themselves or to other participants, or if the participant behaves in a way that disturbs other participants. If the tour is delayed, changed or cancelled
as a result of one or more participants not following the guide's instructions, they may be held financially liable for any additional costs this may entail.

Insurance
Havbris has liability insurance through its insurance company. This includes coverage of any costs that may arise in connection with rescue operations. Participants must arrange their own travel insurance.

Privacy

We process your personal data in accordance with applicable data protection legislation. The information is used only to administer your booking.

Changes to the programme / unforeseen events
Havbris reserves the right to cancel the tour up until it starts, based on weather, force majeure or other events beyond the company's control that may prevent the activity from being carried out safely. We will always work to find alternative solutions within the financial framework, such as accommodation and activities available to the organiser.

If the tour cannot go ahead due to a travel ban issued by the government, a full refund will be given.

Contact Havbris by email if this becomes relevant.

Weather conditions

Tours may be cancelled or changed at short notice due to weather conditions. In such cases we will offer rebooking or a full refund.

Contact information:
If you have any questions, feel free to contact us at:
Tel: +47 988 02 283
Email: info@havbrisas.no
Havbris AS
Frostavegen 1746
7633 Frosta